Purchase Policy

Please Note:

• Our return policy lasts 30 days. If 30 days have passed since your purchase, we cannot offer a refund or exchange.
• We reserve the right to withhold refunds if your original item has not reached our warehouse.
• We are not liable for lost parcels during the return process.
• If the item you want to exchange is unavailable, we will issue a full refund.
• Shipping fees are strictly non-refundable.
• If you opt for a refund via your original payment method, the refund will be split between store credits and the original payment method.
• Voucher codes are non-refundable and cannot be re-issued. If you return an item purchased with a voucher code, only the final paid price (after the discount) will be refunded.
• We cannot accommodate refund reversal requests if 30 days have passed from the refund date.